Terms and Conditions

Last Updated: February 5, 2026

The Services are operated by CapyLab Digital LTD (“us,” “we,” “our,” or “CapyLab Digital”). By accessing, browsing, and/or using our website, digital platforms, or any services provided by CapyLab Digital (collectively, the “Services”), you agree to be bound by these Terms.

When using specific CapyLab Digital services, you will also be subject to any posted guidelines, FAQs, or rules applicable to those services, which may be updated from time to time. You represent that you are at least 16 years old, and if you are between 16 and 18 years old, your legal guardian has reviewed these Terms and approves your use of the Services.

We reserve the right, at our sole discretion and with or without notice, to update or modify these Terms. The most current version will always be available on our website (www.capylabdigital.com) with the date it was last updated. By continuing to use our Services after any changes are posted, you agree to the revised Terms.

Services and Scope

CapyLab Digital provides digital marketing, content creation, workflow automation, and technical consultancy services. Services are delivered as:

Monthly Service Bundles – Fixed packages based on content volume and platform scope, including social media management, content production, and paid ads management.

Hourly Services – Specialized tasks billed according to our Service List, including AI & workflow automation, SEO/GEO optimization, web design, branding, and graphic production.

Consulting and Coaching – Professional coaching and strategy sessions billed per session.

All services are subject to the scope, timelines, and platform access agreed during onboarding.

Payment Terms

Monthly Bundles – Billed in advance. Payment is due as agreed.

Hourly Services – Billed upon completion or on a recurring schedule for ongoing projects.

Ad Spend – Clients are responsible for direct payments to advertising platforms. Our fees cover management, strategy, and execution only.

Late Payments – Invoices unpaid after 14 days may incur a 5% monthly interest fee. We reserve the right to pause services, campaigns, or automation workflows until payment is received.

Content Production & On-Site Conduct

Asset Delivery – Final deliverables are shared digitally unless on-site production is agreed.

Cancellations and Rescheduling – On-site or scheduled production requires timely notice. Delays or last-minute cancellations may incur additional fees.

Venue & Access – Clients must ensure sites, participants, and necessary materials are ready. Delays caused by unreadiness may be billed.

Client Consents – Clients are responsible for securing all legal, privacy, and copyright permissions for individuals, locations, or materials used.

Intellectual Property

Ownership of Deliverables – Ownership of final edited assets and designs transfers to the Client upon completion of agreed services.

Raw Assets – CapyLab retains ownership of raw project files and unedited materials. Access may require a separate arrangement.

Promotion Rights – CapyLab may use non-confidential deliverables for portfolios, case studies, or social media promotion.

Client Responsibilities & Approvals

Approvals – Deliverables (graphics, captions, videos) are deemed approved if no feedback is provided within the agreed timeframe.

Access – Clients must provide timely access to accounts, platforms, and third-party software required for services.

Cooperation – Active participation, timely feedback, and provision of all required materials are essential for project success.

Legal Compliance – Clients are responsible for securing all legal, privacy, and copyright permissions for materials, locations, and participants.

Limitation of Liability

Platform Changes – CapyLab is not liable for third-party platform updates, outages, or algorithm changes.

No Guarantees – Services are delivered professionally, but specific follower growth, conversions, revenue, or engagement metrics are not guaranteed.

Liability Cap – Total liability is limited to the fees paid by the Client for the relevant service during the preceding three months.

Confidentiality

Both parties agree to maintain strict confidentiality of any non-public business, technical, or financial information shared. Confidentiality obligations survive termination of this agreement.

Data Protection

GDPR Compliance – CapyLab acts as a Data Processor; Clients remain the Data Controller.

Retention – Project files, correspondence, and communications are retained for six years in accordance with Irish legal requirements.

Termination

Monthly Bundles – Require 30 days’ written notice before the next billing cycle.

Hourly Services – Can be paused at any time; Clients remain liable for all hours worked to date.

Force Majeure – Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, internet outages, or governmental restrictions.

Use of AI in Services

AI Assistance – CapyLab may use AI tools and technologies to assist in content creation, data analysis, workflow automation, or research.

Human Oversight – All final decisions, creative outputs, and strategic recommendations are reviewed and approved by qualified CapyLab personnel. AI is a supporting tool, not a replacement for human judgment.

Limitations – CapyLab is not responsible for errors or limitations inherent to third-party AI tools.

Governing Law & Dispute Resolution

These Terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish Courts. Parties agree to seek amicable resolution, including mediation, before pursuing legal action.

Miscellaneous

Modifications – CapyLab may update these Terms with notice. Continued use implies acceptance.

Severability – If any provision is invalid or unenforceable, remaining provisions remain in effect.

Entire Agreement – These Terms constitute the full agreement regarding services between the parties.